Our Team

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The Superior Hearing Centre Difference

At Superior Hearing Centre, we pride ourselves on providing exceptional hearing care services that meet the needs and expectations of our valued clients. Locally owned and operated, we take pride in meeting the hearing needs of our neighbours.

Servicing Thunder Bay and surrounding area since 2011.

Our Vision:

Superior Hearing Centre is THE full service hearing health care centre where staff members genuinely welcome all who enter our door, work together to provide unsurpassed quality of care, and effectively improve the quality of life of our clients with hearing loss.

Our Mission: 

To provide all clients with a comfortable hearing clinic experience in a locally owned practice, by delivering quality products and services in a friendly, affordable, and educational environment.

Our Values

  • Honest, Ethical Professionalism
  • Personalized Care and Integrity
  • Reliable Service with Advanced Technology
  • Innovative Hearing Solutions with Guaranteed Satisfaction
  • Happy, Warm Atmosphere

Proudly locally owned and operated.

Our Clinical Team

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Bill Campbell

Bill is a long time resident of Thunder Bay and worked for many years at the Thunder Bay District Health Unit as their audiologist. A true professional, Bill is active in provincial and national professional and educational activities, ensuring the clinic benefits from advancements in the field of hearing assessment and assistive devices. Bill is nationally and internationally recognized for his work in pediatrics over the years.

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Brad Hopkins

Brad was born and raised in Thunder Bay and has lived here all his life.  As a Hearing Instrument Specialist, he prides himself on offering accurate and informative hearing assessments for his clients.  He strongly believes in taking time with each individual client to explain in a caring and empathetic manner, the results of their hearing assessment.  Brad takes pride in helping individuals with their specific hearing needs with the goal of helping them attain the quality of life everyone deserves.

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Kaitlyn

Kaitlyn is our Communicative Disorders Assistant. She will work with you on a personal level to help ensure your success through the process of restoring your hearing.

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Teresa

Teresa is our Client Coordinator and resident friendly face. Upon entering the clinic, you’ll likely meet Teresa. She can answer any questions you may have regarding booking an appointment, hearing aid repairs, or WSIB, insurance and funding.

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Annissea

Annissea has worked in the field of communicative disorders for 20 years. She is the regional trainer for the provincial Infant Hearing Program. Annissea can be seen at the Thunder Bay Regional Health Sciences Centre screening newborn infants.  In addition to the Infant Hearing Program, she co-ordinates the NEW Pocket Talker Program at Thunder Bay Regional Health Sciences Centre (TBRHSC).  This program is designed to offer short-term hearing solutions for adult patients that are experiencing difficulty hearing during their hospital stay. The program is a joint effort between Superior Hearing Centre and TBRHSC. You will also see Annissea in the community promoting hearing health and education as Superior Hearing Centre’s Community Liaison.

In the Community

Superior Hearing Centre is an active supporter of numerous community initiatives.

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Dome Walkers

Since 2014, Superior Hearing Centre has proudly sponsored this in-door walking program for those aged 55+.

Every Tuesday and Thursday from October to April, participants are able to avoid the cold and treacherous sidewalks outside and enjoy their walk in the comfort of Lowery’s Sports Dome.

This walking time is provided free of charge, thanks to the financial support of Superior Hearing Centre.

Organized and facilitated by City of Thunder Bay and numerous volunteers, this successful walking program allows older adults the freedom to walk in safe surroundings when our cold weather is at its worst. We look forward to continuing our support for this important program for year

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Blues Fest

For several years now, Superior Hearing Centre has assumed their important position to the right of the big stage at Blues Fest. Supporting the hearing health of our community Superior Hearing Centre provides free earplugs (and other goodies) to attendees.

Noise-induced hearing loss is the most common cause of hearing issues.  Your risk is related to how loud the noise is, how close you are to it, and how long you’re exposed to it.

Lessen your risk of hearing loss.  Drop by our tent at this year’s Blues Fest, say hello, and grab some free earplugs.  We care about your hearing health.

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Christmas Parade

To support our community…and let’s face it, just for the fun of it.  Superior Hearing Centre joins in the festivities of the Annual Rotary Christmas Parade.

We love to see the many families enjoying the fresh air and chance to spend some time together.

Looking forward to seeing you there this year.

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Pocket Talkers: Community Partnership to Assist those Hard-of-hearing in Hospital

In March 2016, Superior Hearing Centre, partnered with Thunder Bay Regional Health Sciences Centre to make pocket talkers available to patients during hospitalization.

Pocket talkers are portable personal amplifiers that allow users to hear more clearly in difficult listening situations.  In the hospital, it allows patients to hear their nurse, doctor, visitors, and even the television more clearly.

Superior Hearing Centre has provided 6 pocket talkers to the hospital.  As part of the program, Superior Hearing Centre will provide any maintenance of equipment required to keep the program running successfully.